![]() A chatbot can act as a personal shopper and recommend products.Read on to learn how to get started right away! There’s no previous experience or coding knowledge required, so you can get from ideation to value fast. And you can get started today, for free, with Chatfuel. Anyone can build a Facebook Messenger chatbot-including you.But before we start, you should know one thing: We’re going to give you nine ways a Messenger chatbot can provide this kind of experience for your customers-saving you time and boosting sales in the process. Staying competitive means providing a unique, exceptional experience that other retailers don’t. Second: Why chatbots? Because there are an estimated 24 million ecommerce sitesout there. Facebook Messenger has 1.3 billion users, so it makes sense to meet your audience where they are. You can have an ultra-friendly, always-available, super-knowledgeable sales associate guide prospects down the sales funnel on your site.įirst of all: Why Messenger? Because your customers already spend time there. And if you, as a customer, can’t get the help you need, you’re less likely to buy.īut here’s an important news flash for ecommerce merchants: It doesn’t have to be this way. � Most online shopping websites have nothing to steer you in the right direction or to answer your questions then and there. But when you click through to most online stores, you’re left to your own devices. You’ll be more likely to find what you’re looking for, and to buy it. Let’s say you walk into a store and get instant, friendly, knowledgable guidance on the products from an employee. A great sales assistant can completely transform a shopping experience.
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